Q: Is the IMO DOL10400 starter suitable for outdoor installations?
A: Yes, with its IP65-rated enclosure, the DOL10400 offers excellent protection against dust and water, making it suitable for both indoor and outdoor applications.

Q: Can this starter be used with motors exceeding 4kW?
A: No, the DOL10400 is designed for motors up to 4kW. For higher power requirements, consider using a starter with a higher power rating.

Q: Does the starter come with overload protection?
A: The DOL10400 is pre-wired to accept an overload relay, which should be selected and installed separately based on the motor's specifications.

Q: What type of maintenance is required for this starter?
A: Regular inspections to ensure connections are secure and the enclosure remains intact are recommended. Periodic testing of the contactor and overload relay (if installed) will help maintain optimal performance.

All products must be installed by a licensed electrican. DIY electrical work is illegal and very dangerous.

Change of Mind
All products purchased from MJS Electrical Products & Supplies are backed by a thirty (30) day Peace of Mind Return Policy. All products returned must be in perfect unused condition, with all components, complete with original packaging. We will not allow returns on damaged or incomplete products. Proof of purchase is required. Should the product not be in original condition, please contact us before returning it as this may save you some unnecessary costs.

Damaged / Faulty Goods
If you find that the goods were damaged in transit or were faulty in some manner, please contact us within 24 hours of receiving the goods. We will organise for the return of the goods and arrange a credit towards your next purchase or send a replacement product. Customer will incur the cost of return postage and be credited the purchase price only. We recommend that you return your unwanted items using registered post or trackable courier. We can not be held responsible if returned items are lost in transit.

Warranties
Product warranties are governed by the respective manufacturers and / or suppliers warranty terms and conditions (available on request). We will not be liable to you or any third party for any loss suffered due to product failure. We will process product warranty claims through the respective manufacturers and/or suppliers. All warranties are void if the product is not installed by a licensed electrician.